d baji Privacy Policy
Below is a clear and detailed explanation from d baji on how your personal information is collected, what it is used for, and how it is kept secure.
This privacy policy applies to all users of the d baji platform. When you use our website, register an account, or use any of our services, you are considered to have voluntarily agreed to this policy. We take your privacy seriously and do not sell your information to third parties.
If you have any questions about anything mentioned in this policy, you can contact us directly. Our Terms and Conditions and this privacy policy work together as complementary documents.
What Information We Collect
We collect certain types of information to improve your experience on the d baji platform and to keep our services running smoothly. The detailed categories of that information are provided below.
1.1 Registration and Identity Information
When you open an account at d baji, we collect your name, date of birth, email address, mobile number, and your chosen username and password. Information from a national identity card or similar document may also be required for age verification, as our services are only for persons aged 21 and above.
1.2 Financial Transaction Information
We collect information about your payment method to process deposits and withdrawals. In Bangladesh we support bKash, Nagad, Rocket, Upay, and bank transfers. Transaction amounts, times, and methods are stored securely in our system. We never store full card numbers.
1.3 Usage and Technical Information
When you use our platform, certain information is collected automatically — such as your IP address, browser type, device model, operating system, access time and date, and which pages you visited. This information is used to improve our service quality and to maintain security.
1.4 Cookies and Similar Technologies
Cookies and similar tracking technologies are used on our website. Cookies are small text files stored in your browser. They help remember your login status, provide a personalised experience, and maintain the functional operation of the site. You can disable cookies in your browser settings if you wish, though some site features may become limited as a result.
Purpose of Using Information
d baji uses collected information only for specific and legitimate purposes. No information is used for unrelated purposes.
2.1 Service Operation and Improvement
Information is used to create and manage your account, process deposits and withdrawals, keep bonuses and promotions active, and customise services according to your preferences. Analytical data is also used to improve the overall user experience on d baji.
2.2 Identity and Age Verification
Our platform operates for users aged 21 and above. Your identity information is used to verify this requirement and to confirm account ownership. This process is also necessary to prevent the creation of multiple accounts.
2.3 Security and Fraud Prevention
We monitor technical information to ensure user protection and to detect suspicious activity. This information plays an effective role in preventing unauthorised access, money laundering, or fraudulent activity.
2.4 Meeting Legal Obligations
Your information may be used or disclosed where necessary to comply with applicable laws, regulations, or government directives. Such disclosure is always carried out within a legal framework.
2.5 Communication and Customer Support
Your contact information is used to communicate with you about services, send transaction confirmations, and provide 24/7 live chat and email support. Our customer service is available in both Bengali and English.
Data Storage and Security
The security of your information is our priority. d baji uses industry-standard security measures.
3.1 Encryption and Technical Security
Our platform uses SSL encryption, which keeps all information exchanged between your browser and our servers secure. Stored data is also protected using modern encryption methods.
3.2 Access Controls
Only staff members who need access to your personal information to carry out service operations are permitted to access it. All internal access is logged and reviewed regularly.
3.3 Data Retention Period
We retain your information for as long as your account is active and as long as it is needed to operate the service. After an account is closed, certain information may be retained for a defined period to meet legal obligations.
Sharing Information with Third Parties
d baji does not sell your personal information. However, limited disclosure may occur in certain specific situations necessary for service operation.
4.1 Service Partners
We work with trusted third-party service providers for payment processing, user verification, and technical support. Only the information required is shared with them, and they are bound by strict confidentiality agreements.
4.2 Disclosure for Legal Reasons
Relevant information may be disclosed in response to a court order, government investigation, or any other legal obligation. Such disclosure is limited and specific.
4.3 What Is Not Done
- Information is not sold to advertising companies.
- Information is not given to third parties for marketing purposes without your consent.
- Your financial information or payment details are not shared with any unnecessary party.
Your Rights and Controls
d baji believes you have full rights over your own information. Your key rights are described below.
5.1 Right to Access Information
You can ask us at any time what information we hold about you. We are required to provide that information to you within a reasonable time.
5.2 Right to Correct Information
If any information in your account is incorrect or outdated, you can request a correction. Some information can be updated directly from your account settings.
5.3 Request to Delete Information
In certain circumstances you can request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.
5.4 Connection to Responsible Gaming
Using your account information, we can monitor your gaming patterns and provide support where needed. This is part of our Responsible Gaming Policy, which helps ensure a safe and balanced experience for users.
Protection of Minors' Information
All services on d baji are for persons aged 21 and above only. We do not knowingly collect any information from minors. If a minor attempts to open an account, the registration process is cancelled and the information provided is deleted.
If you are aware that a minor has attempted to create an account on our platform, please notify our support team.
External Links and Third-Party Sites
Our platform may occasionally contain references to external websites. Those external sites have their own separate privacy policies and d baji is not responsible for them. It is advisable to read the privacy policy of any other site before visiting it.
Policy Changes and Updates
d baji reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you via your registered email or through the platform. Continued use of the platform after changes will be considered as your acceptance of the updated policy.
The latest version of this policy will always be available on this page. The date of the last update is noted at the top of the page.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. Answers to many common questions can be found in our FAQ.
Support Contact
Live Chat: 24/7 direct chat support — in Bengali and English
Email: [email protected]
We make every effort to respond to privacy-related requests. More complex matters may take a little longer to review.